Presenteeism and Job Performance in the Aviation Industry: A Study on Ground Handling Business Employees

Abstract

The aim of this study is to determine the impact of presenteeism on job performance. In the scope of the research, job performance has been exami-ned in terms of both contextual and task performance. This study was con-ducted with the participation of personnel responsible for ground handling services in the aviation sector. Given the determined objective, it was deci-ded that the quantitative method is suitable for the research, and data were obtained through scale forms. To assess employees' presenteeism tendencies, the "Stanford Presenteeism Scale (SPS-6)" was utilized, while the "Job Per-formance Scale" was employed to measure job performance. The findings suggest that presenteeism impacts job performance in both task and con-textual dimensions. The results demonstrate that presenteeism significantly and positively affects both areas of job performance. This study highlights the beneficial effect of presenteeism on job performance. However, this sig-nificant positive relationship between presenteeism and performance does not entirely eliminate the fact that presenteeism is seen as a problem in busi-nesses.