Assesing the Dynamics of Employee Benefits for Virtual and Flexible Work Arrangements of Obapack Company Limited, Ghana

Abstract

The human resource of every organisation plays a crucial role in the organisation’s fortunes, as they apply other resources to achieve the aims of that organisation. In recent times, owing to the advent of the Covid-19 pandemic, the attention of researchers has been drawn to virtual or remote workers. Researchers note that flexible working conditions affect the performance of employees. Therefore, this study sought to examine the effect of flexible working arrangements on employees’ performance in Obapack Company Limited. In line with this, effect of FWA on organization commitments, job satisfaction, employee performance and work-life balance were examined. To achieve the aims of the study, a descriptive, quantitative cross-sectional design was adopted. The stratified sampling techniques were combined to recruit 70 virtual workers into the study, after which they completed questionnaires on the variables of the study. Descriptive analysis of the data was done using frequencies, percentages, means, and standard deviations in Statistical Product for Service Solution (SPSS) version 25.0. To further explore the relationship between FWA and employee benefits, inferential statistics, such as linear regression, was utilised. The main FWAs examined within the context of Obaapack Company were flexi-time, annualised hours, and homeworking. Flexible Working Arrangements affect job satisfaction, work-life balance and employees’ performance positively. However, FWA affect organizational commitments negatively. FWA should be encouraged in the company, especially, job-shared which much attention was not given to it. This will improve upon the satisfaction, work-life balance and employees’ performance. Furthermore, Obaapack Company Limited should include other factors such as motivation that also influence organizational commitment since FWA only do not boost the staff’s commitment. Lastly, employees should also observe and follow the organizational principles regarding FWA in order for them to have a work-life balance.