How to Manage Change-Induced Incidents? Lessons from the Study of Incident Life Cycle-Reference-Cited by-同舟云学术

How to Manage Change-Induced Incidents? Lessons from the Study of Incident Life Cycle

Published:2023-10-09 Issue: Volume: Page:
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Container-title:2023 IEEE 34th International Symposium on Software Reliability Engineering (ISSRE)
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Author:

Zhao Yujin¹,Jiang Ling²,Tao Ye¹,Zhang Songlin²,Wu Changlong²,Wu Yifan¹,Jia Tong¹,Li Ying¹,Wu Zhonghai¹

Affiliation:

1. Peking University,Beijing,China

2. Alibaba Group,Hangzhou,China

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10299935/10299936/10301272.pdf?arnumber=10301272

Reference34 articles.

1. How to fight production incidents?

2. Gandalf: An intelligent, end-to-end analytics service for safe deployment in large-scale cloud infrastructure;li;17th USENIX Symposium on Networked Systems Design and Implementation NSDI 2020,2020

3. Orthogonal defect classification-a concept for in-process measurements

4. Incident-aware Duplicate Ticket Aggregation for Cloud Systems

5. How Long Will it Take to Mitigate this Incident for Online Service Systems?

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