FaultProfIT: Hierarchical Fault Profiling of Incident Tickets in Large-scale Cloud Systems-Reference-Cited by-同舟云学术

FaultProfIT: Hierarchical Fault Profiling of Incident Tickets in Large-scale Cloud Systems

Published:2024-04-14 Issue: Volume:55 Page:392-404
ISSN:
Container-title:Proceedings of the 46th International Conference on Software Engineering: Software Engineering in Practice
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Author:

Huang Junjie¹^ORCID,Liu Jinyang²^ORCID,Chen Zhuangbin³^ORCID,Jiang Zhihan⁴^ORCID,Li Yichen⁴^ORCID,Gu Jiazhen⁴^ORCID,Feng Cong⁵^ORCID,Yang Zengyin⁵^ORCID,Yang Yongqiang⁵^ORCID,Lyu Michael R.⁴^ORCID

Affiliation:

1. Department of Computer Science and Engineering, The Chinese University of Hong Kong, Hong Kong, Hong Kong, China

2. Department of Computer Science and Engineering, The Chinese University of Hong Kong, Hong Kong, HongKong, China

3. School of Software Engineering, Sun Yat-sen University, Guangzhou, China

4. Department of Computer Science and Engineering, The Chinese University of Hong Kong, Hong Kong, China

5. Computing and Networking Innovation Lab, Huawei Cloud Computing Technology, Shenzhen, China

Publisher

ACM

Link

https://dl.acm.org/doi/pdf/10.1145/3639477.3639754

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