Leveraging Social Media in Mobile Government: Enhancing Citizen Engagement and Service Delivery-Reference-Cited by-同舟云学术

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Leveraging Social Media in Mobile Government: Enhancing Citizen Engagement and Service Delivery

Published:2023-10-25 Issue: Volume: Page:
ISSN:
Container-title:2023 IEEE 8th International Conference on Engineering Technologies and Applied Sciences (ICETAS)
language:
Short-container-title:

Author:

Desmal Abdulla Jaafar¹,Alsaeed Mohamed¹,Hamid Suraya²,Zulait Ali Hussain³

Affiliation:

1. College of Computer Studies, University of Technology Bahrain,Salmabad,Bahrain

2. Universiti Malaya,Department of Information System,Kuala Lumpur,Malaysia

3. College of Information Technology, University of Bahrain,Sakhair,Bahrain

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10346240/10346252/10346362.pdf?arnumber=10346362

Reference28 articles.

1. A user satisfaction model for mobile government services: a literature review

2. Proposing a Service Quality Framework for Mobile Commerce

3. Exploring the information quality of mobile government services: a literature review

4. eGovemment service quality measurement scales: A literature review

5. The Uniqueness of Mobile Government Service Quality: a Review on Quality Drivers

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