Artificial Intelligence and Internet of Things: Revolutionizing the implementation of Customer Relationship Management
Author:
Affiliation:
1. Symbiosis Institute of Business Management, Pune, Symbiosis International (Deemed University),Pune,India
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/9888141/9888798/09888821.pdf?arnumber=9888821
Reference40 articles.
1. Artificial intelligence in customer relationship management: literature review and future research directions
2. Introducing the socialbot: a novel touchpoint along the young adult customer journey
3. Sentiment analysis for customer relationship management: an incremental learning approach
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3. Artificial Intelligence for Customer Relationship Management: Personalization and Automation;2023 10th IEEE Uttar Pradesh Section International Conference on Electrical, Electronics and Computer Engineering (UPCON);2023-12-01
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