Leveraging AI and NLP in Chatbot Development: An Experimental Study-Reference-Cited by-同舟云学术

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Leveraging AI and NLP in Chatbot Development: An Experimental Study

Published:2023-12-11 Issue: Volume:3 Page:172-177
ISSN:
Container-title:2023 International Conference on Frontiers of Information Technology (FIT)
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Author:

Paracha Abdul Wahab¹,Arshad Usama¹,Ali Raja Hashim¹,Ul Abideen Zain²,Shah Muhammad Huzaifa¹,Ali Khan Talha³,Ijaz Ali Zeeshan¹,Ali Nisar⁴,Siddique Abu Bakar¹

Affiliation:

1. GIK Institute of Engg. Sciences & Technology,Faculty of Computer Science & Engineering,Topi,Pakistan

2. BCMaterials Basque Center for Materials, Applications & Nanostructure,Leioa,Basque Country,Spain

3. University of Europe for Applied Sciences,Dept. of Technology & Software Engineering,Berlin,Germany

4. University of Regina,Faculty of Electronic Systems Engineering,Regina,Canada

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx7/10410269/10410290/10410298.pdf?arnumber=10410298

Reference27 articles.

1. Recent Deep Learning Based NLP Techniques for Chatbot Development: An Exhaustive Survey

2. How does artificial intelligence create business agility? Evidence from chatbots

3. Customer Brand Engagement through Chatbots on Bank Websites– Examining the Antecedents and Consequences

4. Exploring the Future Development of Artificial Intelligence (AI) Applications in Chatbots: A Bibliometric Analysis

5. Scientific Study of Technological Chatbot Adoption in Customer Service

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