A Text Classification Methodology to Assist a Large Technical Support System-Reference-Cited by-同舟云学术

A Text Classification Methodology to Assist a Large Technical Support System

Author:

Ohata Elene Firmeza¹^ORCID,Mattos Cesar Lincoln Cavalcante²^ORCID,Gomes Samuel Luz³,Reboucas Elizangela De Souza⁴,Rego Paulo Antonio Leal²^ORCID

Affiliation:

1. Department of Teleinformatics Engineering (DETI), UFC, Fortaleza, Ceará, Brazil

2. Department of Computer Science (DC), UFC, Fortaleza, Ceará, Brazil

3. Department of Electrical Engineering (DEE), UFC, Fortaleza, Ceará, Brazil

4. Federal Institute of Ceará (IFCE), Canidé, Ceará, Brazil

Funder

Dell Technologies

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Subject

General Engineering,General Materials Science,General Computer Science,Electrical and Electronic Engineering

Link

Cited by 5 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Command Recognition System Using Convolutional Neural Networks;2024 16th International Conference on Electronics, Computers and Artificial Intelligence (ECAI);2024-06-27

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