Understanding Customer Satisfaction With Services by Leveraging Big Data: The Role of Services Attributes and Consumers’ Cultural Background-Reference-Cited by-同舟云学术

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Understanding Customer Satisfaction With Services by Leveraging Big Data: The Role of Services Attributes and Consumers’ Cultural Background

Published:2019 Issue: Volume:7 Page:8195-8208
ISSN:2169-3536
Container-title:IEEE Access
language:
Short-container-title:IEEE Access

Author:

Mariani Marcello^ORCID,Di Fatta Giuseppe^ORCID,Di Felice Marco

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Subject

General Engineering,General Materials Science,General Computer Science

Link

http://xplorestaging.ieee.org/ielx7/6287639/8600701/08580523.pdf?arnumber=8580523

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