Call Centers in Health Care: Effect on Patient Satisfaction-Reference-Cited by-同舟云学术

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Call Centers in Health Care: Effect on Patient Satisfaction

Published:2006-10 Issue: Volume: Page:
ISSN:
Container-title:2006 IEEE International Professional Communication Conference
language:
Short-container-title:

Author:

Strother Judith

Publisher

IEEE

Link

http://xplorestaging.ieee.org/ielx5/4114138/4114139/04114173.pdf?arnumber=4114173

Cited by 6 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Medicare Advantage Customer Service Is Used Most by Higher-Need Patients;The American Journal of Managed Care;2024-08-01

2. Transforming health care systems towards high-performance organizations: qualitative study based on learning from COVID-19 pandemic in the Basque Country (Spain);BMC Health Services Research;2024-03-21

3. Transforming health care systems towards high-performance organizations: qualitative study based on learning from COVID-19 pandemic in the Basque Country;2023-02-20

4. Mejora del servicio call center a partir de la gestión del conocimiento;VISUAL REVIEW. International Visual Culture Review / Revista Internacional de Cultura Visual;2022-11-17

5. Implementation and quality assessment of a pharmacy services call center for outpatient pharmacies and specialty pharmacy services in an academic health system;American Journal of Health-System Pharmacy;2018-05-15

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