Call Centers in Health Care: Effect on Patient Satisfaction
Author:
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx5/4114138/4114139/04114173.pdf?arnumber=4114173
Cited by 4 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Transforming health care systems towards high-performance organizations: qualitative study based on learning from COVID-19 pandemic in the Basque Country;2023-02-20
2. Mejora del servicio call center a partir de la gestión del conocimiento;VISUAL REVIEW. International Visual Culture Review / Revista Internacional de Cultura Visual;2022-11-17
3. Implementation and quality assessment of a pharmacy services call center for outpatient pharmacies and specialty pharmacy services in an academic health system;American Journal of Health-System Pharmacy;2018-05-15
4. Baby Boomers’ Adoption of Consumer Health Technologies: Survey on Readiness and Barriers;Journal of Medical Internet Research;2014-09-08
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