Implementation and quality assessment of a pharmacy services call center for outpatient pharmacies and specialty pharmacy services in an academic health system-Reference-Cited by-同舟云学术

Implementation and quality assessment of a pharmacy services call center for outpatient pharmacies and specialty pharmacy services in an academic health system

Published:2018-05-15 Issue:10 Volume:75 Page:633-641
ISSN:1079-2082
Container-title:American Journal of Health-System Pharmacy
language:en
Short-container-title:

Author:

Rim Matthew H.¹,Thomas Karen C.¹,Chandramouli Jane¹,Barrus Stephanie A.¹,Nickman Nancy A.²³

Affiliation:

1. Pharmacy Ambulatory Clinical Care Center, University of Utah Health, Murray, UT

2. University of Utah College of Pharmacy, Salt Lake City, UT

3. Department of Pharmacy Services, University of Utah Health, Salt Lake City, UT

Publisher

Oxford University Press (OUP)

Subject

Health Policy,Pharmacology

Link

http://academic.oup.com/ajhp/article-pdf/75/10/633/28346334/ajhp0633.pdf

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4. Patient engagement as an emerging challenge for healthcare services: mapping the literature;Barello;Nurs Res Pract,2012

5. Call centers in health care: effect on patient satisfaction;Strother,2006

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