Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-Based Advising System Case-Reference-Cited by-同舟云学术

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Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-Based Advising System Case

Published:2024 Issue: Volume:12 Page:71761-71782
ISSN:2169-3536
Container-title:IEEE Access
language:
Short-container-title:IEEE Access

Author:

Amin Kuhail Mohammad¹^ORCID,Bahja Mohamed²^ORCID,Al-Shamaileh Ons³^ORCID,Thomas Justin⁴,Alkazemi Amina²,Negreiros Joao⁵^ORCID

Affiliation:

1. College of Interdisciplinary Studies, Zayed University, Abu Dhabi, United Arab Emirates

2. School of Computer Science, University of Birmingham, Birmingham, U.K.

3. College of Interdisciplinary Studies, Zayed University, Dubai, United Arab Emirates

4. King Abdulaziz Center for World Culture–Ithra, Dhahran, Saudi Arabia

5. College of Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates

Funder

Zayed University, United Arab Emirates

Research Ethics Committee of the University

Publisher

Institute of Electrical and Electronics Engineers (IEEE)

Link

http://xplorestaging.ieee.org/ielx7/6287639/10380310/10534775.pdf?arnumber=10534775

Reference71 articles.

1. A Chatbot for Psychiatric Counseling in Mental Healthcare Service Based on Emotional Dialogue Analysis and Sentence Generation

2. Interacting with educational chatbots: A systematic review

3. A New Chatbot for Customer Service on Social Media

4. A survey of chatbot systems through a loebner prize competition;Bradeško

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