Feature Selection for Customer Churn Prediction: A Review on the Methods & Techniques applied in the Telecom Industry
Author:
Affiliation:
1. Asia Pacific University of Technology & Innovation,Kuala Lumpur,Malaysia
Publisher
IEEE
Link
http://xplorestaging.ieee.org/ielx7/9792621/9792636/09793315.pdf?arnumber=9793315
Reference20 articles.
1. Churn and loyalty behavior of Turkish digital natives: Empirical insights and managerial implications
2. A Study on Mobile Customer Churn Based on Learning from Soft Label Proportions
3. pRNN: A Recurrent Neural Network based Approach for Customer Churn Prediction in Telecommunication Sector
4. Profit-based churn prediction based on Minimax Probability Machines
5. A Customer Churn Prediction Model Based on XGBoost and MLP
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1. Anticipating Customer Churn in Telecommunication Using Machine Learning Algorithms for Customer Retention;2024 Third International Conference on Distributed Computing and Electrical Circuits and Electronics (ICDCECE);2024-04-26
2. Feature Weighting using Gravitational Search Algorithm in Customer Churn Prediction;International Conference on Computing, Machine Learning and Data Science;2024-04-12
3. Feature Selection using Gravitational Search Algorithm in Customer Churn Prediction;Proceedings of the 2023 7th International Conference on Intelligent Systems, Metaheuristics & Swarm Intelligence;2023-04-23
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