Assessing the Competence of Specimen-Processing Personnel
Author:
Publisher
Oxford University Press (OUP)
Subject
Biochemistry, medical,Clinical Biochemistry
Link
http://academic.oup.com/labmed/article-pdf/31/11/633/9674798/labmed31-0633.pdf
Reference7 articles.
1. Leape LL. Error in medicine. JAMA. 1994;272:1851-1857.
2. Berwick DM, Leape LL. Reducing errors in medicine. BMJ. 1999;319:136-137.
3. Arnstein F. Catalogue of human error. Br J Anaesth. 1997;79:645-655.
4. Kruger J, Dunning D. Unskilled and unaware of it: how difficulties in recognizing one's own incompetence lead to inflated self-assessment. J Pers Soc Psychol. 1999;77:1121-1134.
5. Howanitz PJ, Valenstein PN, Fine G. Employee competence and performance-based assessment: a College of American Pathologists Q-Probes study of laboratory personnel in 522 institutions. Arch Pathol Lab Med. 2000;124:195-202.
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