Preventing user errors by systematic analysis of deviations from the system task model

Author:

PATERNÒ FABIO,SANTORO CARMEN

Publisher

Elsevier BV

Subject

Hardware and Architecture,Human-Computer Interaction,General Engineering,Education,Human Factors and Ergonomics,Software

Reference20 articles.

1. A modified HAZOP methodology for safety critical systems assessment;BURNS,1993

2. FIELDS, R. E. HARRISON, M. D. WRIGHT, P. C. 1997, THEA: Human error analysis for requirements definition, Department of Computer Science, University of York, http://www.cs.york.ac.uk/~bob/papers.html

3. An impact analysis method for safety-critical user interface design;GALLIERS;ACM Transactions on Computer–Human Interaction,1999

4. Human Reliability Analysis—Context and Control;HOLLNAGEL,1993

5. IVORY, M. HEARST, M. 1999, Comparing performance and usability evaluation: new methods for automated usability assessment, http://www.cs.berkeley.edu/~ivory/research/web/papers/pe-ue.pdf

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