1. Project Group Business and Information Systems Engineering of the Fraunhofer Institute for Applied Information Technology FIT, FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, Germany
2. FIM Research Center, University of Bayreuth, Wittelsbacherring 10, 95444 Bayreuth, Germany
3. Centre for Future Enterprise, QUT Business School, Queensland University of Technology, QUT Gardens Point Campus, 2 George St, Brisbane City QLD 4000, Australia