Appraisal of Knowledge Object Use via a Three-Phase Flow Profile

Abstract

The quality of a knowledge base does not depend mainly on the number of knowledge objects (KOs) that are available, but on the number of objects that are actually shared, combined, internalised, adopted, or even validated to be value creatable. In support of this goal, knowledge management has paid increasing attention to the most valued KO of knowledge base for a variety of managerial decisions. This paper proposes a model called knowledge object use appraisal model (KOUAM) based on knowledge flow profile to help derive the appraisal of KO use in knowledge base. The KOUAM considers three phases, namely, incubation, adoption, and validation as the appraisal base. A demonstrated example is presented and evaluation of the proposed KOUAM is acceptable. Feedback and managerial implications are also addressed.