Impact of Service Value on Satisfaction and Repurchase Intentions in Business-to-Business Cloud Computing-Reference-Cited by-同舟云学术

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Impact of Service Value on Satisfaction and Repurchase Intentions in Business-to-Business Cloud Computing

Published:2017-03 Issue:1 Volume:9 Page:5-13
ISSN:2164-3962
Container-title:Service Science
language:en
Short-container-title:Service Science

Author:

Padilla Roland S.¹,Milton Simon K.²,Johnson Lester W.³,Nyadzayo Munyaradzi W.⁴

Affiliation:

1. Department of Defence, Canberra, Australian Capital Territory 2610, Australia

2. Department of Computing and Information Systems, The University of Melbourne, Parkville, Victoria 3010, Australia

3. Swinburne Business School, Swinburne University of Technology, Hawthorn, Victoria 3122, Australia

4. University of Wollongong in Dubai, Dubai, United Arab Emirates

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Marketing,Management Science and Operations Research,Modelling and Simulation,Business and International Management

Link

https://pubsonline.informs.org/doi/pdf/10.1287/serv.2016.0163

Reference40 articles.

1. A view of cloud computing

2. On the evaluation of structural equation models

3. Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R

4. The Antecedents of Customer Loyalty

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