1. Understanding attitudes and predicting social behavior;Ajzen,1980
2. Structural equation modelling in practice: A review and recommended two-step approach;Anderson;Psychological Bulletin,1988
3. Estimating nonresponse bias in mail surveys;Armstrong;Journal of Marketing Research,1977
4. Emotions in organizations: A multi-level perspective;Ashkanasy;Multi-level Issues in Organizational Behavior and Strategy,2003
5. Australian Bureau of Statistics. (2001). Small Business in Australia, Catalog number 1321.0. Canberra, Federal Government of Australia.