Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units-Reference-Cited by-同舟云学术

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Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units

Published:2019-02 Issue:2 Volume:65 Page:751-775
ISSN:0025-1909
Container-title:Management Science
language:en
Short-container-title:Management Science

Author:

Chan Carri W.¹^ORCID,Green Linda V.¹,Lekwijit Suparerk²,Lu Lijian³,Escobar Gabriel⁴

Affiliation:

1. Decision, Risk, and Operations, Columbia Business School, Columbia University, New York, New York 10027

2. Operations, Information, and Decisions, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104

3. China Innovation Fund, 100035 Beijing, China

4. Division of Research, Kaiser Permanente, Oakland, California 94612

Publisher

Institute for Operations Research and the Management Sciences (INFORMS)

Subject

Management Science and Operations Research,Strategy and Management

Reference76 articles.

1. Critical Care Capacity Management: Understanding the Role of a Step Down Unit

2. Changes in the use of do-not-resuscitate orders after implementation of the patient self-determination act

3. Elective Patient Admission and Scheduling under Multiple Resource Constraints

4. Early Task Initiation and Other Load-Adaptive Mechanisms in the Emergency Department

5. Dynamic scheduling of a system with two parallel servers in heavy traffic with resource pooling: asymptotic optimality of a threshold policy

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