1. Allen J, Gay B, Crebolder H, Heyrman J, Svab I, Ram P, Evans P (ed.). The european definitions of the key features of the discipline of general practice, the role of the general practitioner and a description of the core competencies of the general practitioner/family physician. Trondheim: WONCA Europe; 2002.
2. Kearley KE, Freeman GK, Heath A. An exploration of the value of the personal doctor–patient relationship in general practice. Br J Gen Pract2001; 51:712–718.
3. Gray DP, Evans P, Sweeney K et al. Toward a theory of continuity of care. J R Soc Med2003; 96:160–166.
4. Manious AG III, Baker R, Love MM, Gray PD, Gill JM. Continuity of care and trust in one's physician: evidence from primary care in the US and UK. Fam Med2001; 33:22–27.
5. Dovey SM, Meyers DS, Phillips RL et al. A preliminary taxonomy of medical errors in family medicine. Qual Saf Health Care2002; 11:233–238.