1. Howie JGR, Heaney DJ, Maxwell M, Walker JJ, Freeman GK, Rai H. Quality at general practice consultations: cross sectional survey. Br Med J1999; 319:738–743.
2. Knight R. The importance of list size and consultation length as factors in general practice. J R Coll Gen Pract1987; 37:19–22.
3. Stirling AM, Wilson P, McConnachie A. Deprivation, psychological distress and consultation length in general practice. Br J Gen Pract2001; 51:456–460.
4. Wilson A. Consultation length in general practice: a review. Br J Gen Pract1991; 41:119–122.
5. Airey C, Pickering K. The last visit made to the GP. In General Practice 1998. London: NHSE, 1999: 87–134.