1. Department of Quality & Patient Care, Erasmus MC University Medical Center, Rotterdam, The Netherlands
2. Department of Health Services Management & Organization, Erasmus School of Health Policy & Management, Erasmus University Rotterdam, Burgemeester Oudlaan 50 (Bayle Building) Postbus 1738, 3000 DR Rotterdam, The Netherlands
3. Departement of IQ Healthcare, Radboud Institute of Health Sciences, Scientific Center for Quality of Healthcare, Geert Grooteplein 21 (route 114) Postbus 9101, 6500 HB, NIjmegen, The Netherlands
4. Departement of Faculty of Health and Social studies, Hogeschool of Arnhem and Nijmegen (HAN) University of Applied Sciences, Kapittelweg 33, Postbus 6960, 6503 GL Nijmegen, The Netherlands
5. Department of Wetenschapsbureau, Spaarnegasthuis Academie, Spaarne Gasthuis, Spaarnepoort 1, Postbus 770, 2130 AT Hoofddorp, The Netherlands