Fake Reviews

Author:

Glazer Jacob1,Herrera Helios2,Perry Motty3

Affiliation:

1. University of Warwick and Tel Aviv University, Israel

2. University of Warwick and CEPR, UK

3. University of Warwick, UK

Abstract

Abstract We propose a model of product reviews in which some are genuine and some are fake in order to shed light on the value of information provided on platforms like TripAdvisor, Yelp, etc. In every period, a review is posted which is either genuine or fake. We characterise the equilibrium of the dynamic model and prove that it is unique. In equilibrium, valuable learning takes place in every period. Fake reviews, however, do slow down the learning process. It is established that any attempt by the platform to manipulate the reviews is counterproductive.

Publisher

Oxford University Press (OUP)

Subject

Economics and Econometrics

Reference21 articles.

1. Manipulation through biased product reviews;Aköz,2018

2. Reputational incentives for biased evaluators;Avery,2012

3. Using privileged information to manipulate markets: insiders, gurus, and credibility;Benabou;Quarterly Journal of Economics,1992

4. Theory of games and statistical decisions;Blackwell,1979

5. Perturbed communication games with honest senders and naive receivers;Chen;Journal of Economic Theory,2011

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