Deceptive Features on Platforms

Author:

Johnen Johannes1,Somogyi Robert2

Affiliation:

1. CORE/LIDAM, Université catholique de Louvain , Belgium

2. Budapest University of Technology and Economics & HUN-REN Centre for Economic and Regional Studies , Hungary

Abstract

Abstract Many products sold on online platforms have additional features like fees for services, shipping, luggage, upgrades, and so on. We study when a two-sided platform shrouds additional features towards potentially naive buyers. We explore a novel mechanism according to which platforms shroud to manipulate network externalities between buyers and sellers. Exploring this mechanism, we argue the advent of online marketplaces led to less transparent markets. First, platforms have stronger incentives to shroud seller fees than sellers themselves. Second, platforms shroud their own fees less if they earn more revenue from sellers; so when sellers on the platform compete more fiercely, platforms—somewhat perversely—shroud more. We connect these results to many applications and the current debate on regulating online platforms.

Funder

Action de Recherche Concerée

FNRS

FWO

National Research Development and Innovation Office

Publisher

Oxford University Press (OUP)

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