Evaluating Child Interviews Conducted by Child Protective Services Workers and Police Investigators

Abstract

Abstract High-quality interviews that follow best-practice guidelines are the best means available to frontline child protective service (CPS) workers and specially trained police officers to investigate and detect abuse and maltreatment. In Norway, the CPS and police are trained in the same interview method. In the current quantitative study, we investigate sixty-five interviews conducted by the CPS of children ages 4–8 years and seventy-two interviews conducted by the police of children ages 3–6 years. Our analysis shows that the CPS workers presented more open-ended invitations and fewer suggestive questions than the police officers. However, the CPS also asked more option-posing questions. Still, this finding may indicate that CPS workers come closer than police officers to follow best practice guidelines when they conduct child interviews. It should be noted that the police are also trained in an extended interview method, unlike the CPS workers. The number of open-ended invitations was sparse in both samples. Differences in the span of children’s ages in the two samples and different legal frameworks may have affected the findings. Implications for interview training are discussed.