Dynamics of social corrections to peers sharing COVID-19 misinformation on WhatsApp in Brazil

Author:

Vijaykumar Santosh1,Rogerson Daniel T2,Jin Yan3,de Oliveira Costa Mariella Silva4

Affiliation:

1. Department of Psychology, Northumbria University, Newcastle upon Tyne, UK

2. COCO Lab, Northumbria University, Newcastle upon Tyne, UK

3. Department of Advertising and Public Relations, University of Georgia, Athens, USA

4. Communication Office, Oswaldo Cruz Foundation, Brasilia, Brazil

Abstract

Abstract Objective Online COVID-19 misinformation is a serious concern in Brazil, home to the second-largest WhatsApp user base and the second-highest number of COVID-19 deaths. We examined the extent to which WhatsApp users might be willing to correct their peers who might share COVID-19 misinformation. Materials and Methods We conducted a cross-sectional online survey using Qualtrics among 726 Brazilian adults to identify the types of social correction behaviors (SCBs) and health and technological factors that shape the performance of these behaviors. Results Brazil’s WhatsApp users expressed medium to high levels of willingness to engage in SCBs. We discovered 3 modes of SCBs: correction to the group, correction to the sender only, and passive or no correction. WhatsApp users with lower levels of educational attainment and from younger age groups were less inclined to provide corrections. Lastly, the perceived severity of COVID-19 and the ability to critically evaluate a message were positively associated with providing corrections to either the group or the sender. Discussion The demographic analyses point to the need to strengthen information literacy among population groups that are younger with lower levels of educational attainment. These efforts could facilitate individual-level contributions to the global fight against misinformation by the World Health Organization in collaboration with member states, social media companies, and civil society. Conclusion Our study suggests that Brazil’s WhatsApp users might be willing to actively respond with feedback when exposed to COVID-19 misinformation by their peers on small-world networks like WhatsApp groups.

Funder

WhatsApp Social Science Misinformation Research Award

Publisher

Oxford University Press (OUP)

Subject

Health Informatics

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