Performance Measurement of Information Technology Governance in The Library of Diponegoro University Using COBIT Assessment Framework

Abstract

This study aims to measure the management of IT utilization in the Diponegoro University Library using the COBIT framework. From the results of these measurements it is expected to identify the conditions of IT governance at present, the gap with ideal conditions, and improvements to increase the use of IT in line with organizational goals. In this study, IT governance will be assessed in the Evaluate-Direct-Monitor (EDM) aspects of five domains, namely EDM01: Ensure Governance Framework Settings and Maintenance, EDM02: Ensure Benefits Delivery, EDM03: Ensure Risk Optimization, EDM04: Ensure Resource Optimization, and EDM05 Ensure Stakeholders Transparency. The research design used in this study is sequential exploratory, which is collecting and analyzing qualitative data then collecting and analyzing quantitative data. The research location is in the Diponegoro University Library. Data collection techniques in this study were conducted through a survey using interviews with the leaders and managers of the Diponegoro University Library, and observations of conditions at the Diponegoro University Library. Based on score calculation and mapping based on the COBIT framework, the Diponegoro University Library Manager has implemented IT governance. Deficiencies identified are in the EDM01 domain Ensure Governance Setting and Maintenance and EDM03 Ensure Risk Optimization which have not reached the maximum level. capability level is still below expectations. Whereas in other domains, EDM02 Ensure Benefits Delivery, EDM04 Ensure Resource Optimization, and EDM05 Stakeholder Transparency are at the highest level.