Business communication with a graduate as a pedagogical tool in the process of training software users

Abstract

Effective achievement of the planned results of the educational process is the most important task of an educational organization. This question is relevant for all levels of education and most types of educational relationships. In some cases, the result of education does not correspond to the planned one. Educational organizations and students have the means to correct such situations both within the educational process and after its completion. The purpose of this study is to evaluate the effectiveness of using the business communication method to achieve the planned educational results after the end of the training process. The study is based on data obtained during an experiment on the use of business communication with 120 graduates of courses on the use of specialized software that make up a representative sample, as well as information about the use of this software by 13883 other users. The results of the study confirm an increase in the achievement of planned educational results, if they were not achieved during the educational process, but the educational organization applied pedagogical communication with the graduate.