A Social Mindfulness Approach to Understanding Experienced Customer Mistreatment: A Within-person Field Experiment-Reference-Cited by-同舟云学术

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A Social Mindfulness Approach to Understanding Experienced Customer Mistreatment: A Within-person Field Experiment

Published:2018-06 Issue:3 Volume:61 Page:994-1020
ISSN:0001-4273
Container-title:Academy of Management Journal
language:en
Short-container-title:AMJ

Author:

Song Yifan¹,Liu Yihao²,Wang Mo¹,Lanaj Klodiana¹,Johnson Russell E.³,Shi Junqi⁴

Affiliation:

1. University of Florida

2. University of Illinois at Urbana-Champaign

3. Michigan State University

4. Sun Yat-sen University

Publisher

Academy of Management

Subject

Management of Technology and Innovation,Strategy and Management,General Business, Management and Accounting,Business and International Management

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