Integrated Solution of Digital Signage Application in Hospitals

Abstract

The increasing patients' requirements for high quality service are contradicted to the limited human resources in many famous hospitals of China. How to provide satisfactory services for patients is deeply concerned by more and more hospitals. This paper presents an integrated solution of digital signage application in the outpatient building of hospitals to improve patients' treatment efficiency. A survey was conducted on five Third-level grade-A hospitals in Beijing. Two forms were included in this survey: distribution of questionnaires to patients and site investigation. Then problems of digital signage application and treatment procedure were concluded through analysis of the results of the survey. Information requirements in four locations were analyzed and each of these four places was provided a solution to meet patients' needs. In order to share information provided by digital signage, Radio Frequency Identification technology was applied in this paper to facilitate patients' treatment. This new integrated solution of digital signage application in the outpatient building in hospitals emphasizes on patients needs, which make digital signage products can be fully utilized.