Author:
Bespalyuk Kh., ,Protsak Kateryna,
Abstract
The purpose. The purpose of this study is to reveal the features of the method of design thinking. Analyze design thinking, which consists of stages such as empathizing, defining, ideating, prototype, and testing. Introduce design techniques and tools that should be used at each stage of this process. Present the differences between the methods in the traditional (application of logical thinking) and non-standard (design thinking) approach. Design/Methodology/Approach . The study examines the hypothesis that applying the design thinking method in the context of a crisis is quite adequate, particularly in doing business during the COVID-19 pandemic. General scientific theoretical methods of research, particularly formalization, analysis, synthesis, systematization, and explanation, have been used to study the essence, advantages, and comparative characteristics of design thinking methods. Conclusions. The studies have shown that design thinking is cross-functional, customer-oriented, resource-saving, creative, and versatile. This confirms the hypothesis that this method should be used in times of crisis and the period of recovery. The practical application of design thinking requires a complete and clear understanding of its capabilities, the availability of the necessary resources, and all participants' interest in the observed outcome. The practical consequences/results of this study are of interest to managers and company heads who want to rethink and change the work processes, particularly regarding decision-making against the background of uncertainty. The quality and effectiveness of applying the design thinking method will depend on the qualification and efficiency of the team performance. It has been suggested to approach teams' formation carefully – they should balance analytical and design thinking in the best possible way. Team members must be aware of the challenge and diversity of use of their experience, including all functions starting from research and development to marketing and sales. For successful work, teams need to be given maximum independence; specific rules or restrictions must be general and minimal. The application of design thinking must be continuous. In general, this should be a way of doing business, not separate project works. Originality/value. This study emphasizes the effectiveness of the design thinking method and its incomplete application in domestic companies. It indicates the advantages, disadvantages, and differences from traditional methods. It is valuable for a deeper understanding and application in practice by managers at different levels.
Publisher
Lviv Polytechnic National University
Reference23 articles.
1. 1. Burnett Bill, Evans Dave (2019). Dyzain-myslennia. Sproektui svoie zhyttia [Design Thinking. Designing your life] / trans. from English by Valeriia Hlinka. 2nd edition. К.: Nash format, 224 p.
2. 2. Thaler Richard (2018). Povedinkova ekonomika. Yak emotsii vplyvaiut na ekonomichni rishennia [Misbehaving: The Making of Behavioral Economics] / trans. from English by Svitlana Krykunenko. К.: Nash format, 464 p.
3. 3. Press releases. International study Deloitte 2021. Human Capital Trends. Retrieved from: https://www2.deloitte.com/ua/uk/pages/about-deloitte/press-releases/gx-2....
4. 4. Brown T. Dyzain myslennia v biznesi. vid rozrobky novykh produktiv do proektuvannia biznes-modelei [Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation]. Retrieved from: http://www.management.com.ua/books/ view-books.php?id=1229.
5. Design thinking as a business tool to ensure continuous value generation;Volkova;Intellectual Economics 10(1) рр,2016
Cited by
3 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献