1. Baker, 0. (1995). Electronic milfrom a riser perspectiue: Problems nltd remedies (Tech. Licensiale Rep. No. TRITA-NA-9510). Stockholm: Royal Institute of Technology, Department of Numerical Analysis and Computing Science.
2. Bannon, L. 1. (1986). Computer mediated-communication. In D. Norman & S. Draper (Eds.), User centred system deskn: New persyectives on h~rrrran cornputer interaction (pp. 433-452). London: Lawrence Erlbaum Associates, Inc.
3. Finding and reminding
4. Appropriateness of communications media use in organizations: situation requirements and media characteristics
5. Fulk, J.,Schmitz, J. &Schwartz, D. (1992).Thedynamicsof context-behaviour interactionsin computer-mediated communication. In M. Lea (Ed.), Contexts of computer-mediated com- nrunication (pp. 7-29). New York: Harvester Wheatsheaf.