A Practical 10-Step Guide to Conducting Digital Survey Research (Preprint)

Author:

Helmer-Smith Mary,McCutcheon Tess,Mitchell Rhea,Karunananthan Sathya,Keely Erin,Liddy ClareORCID

Abstract

BACKGROUND

Background: The use of digital surveys for research in clinical settings is increasing, particularly during the COVID-19 pandemic when much data collection planned to be done in-person is now occurring digitally. Successfully preparing and conducting a digital survey can be challenging for even the most experienced researcher, given the number of platforms available to choose from, intricacies of designing an effective and user-friendly tool, and factors affecting participant response rates.

OBJECTIVE

Objective: In this article, we present a practical, step-by-step guide to conduct digital survey research.

METHODS

Methods: Over time, our clinician-led research team has developed a standard process and tools for conducting digital survey research, which we have synthesized into a single resource accessible to all team members. Specific considerations and recommendations unique to digital surveys are included.

RESULTS

Results: The step-by-step guide has been used successfully by our team to design and carry out high-quality survey research. It can guide the novice or experienced researcher from protocol development through to data collection and knowledge dissemination.

CONCLUSIONS

Conclusion: We present a practical guide for digital survey research, based on the experience of a clinician-led research team. Researchers, trainees, students, and others conducting health research may find our process and resources helpful to inform their work. Communication templates and tools are provided (see Appendices).

Publisher

JMIR Publications Inc.

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