A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities-Reference-Cited by-同舟云学术

A Guide to Chatbots for COVID-19 Screening at Pediatric Health Care Facilities

Published:2020-04-30 Issue:2 Volume:6 Page:e18808
ISSN:2369-2960
Container-title:JMIR Public Health and Surveillance
language:en
Short-container-title:JMIR Public Health Surveill

Author:

Espinoza Juan^ORCID,Crown Kelly^ORCID,Kulkarni Omkar^ORCID

Abstract

The coronavirus disease 2019 (COVID-19) outbreak has required institutions to rapidly adapt to changing public health circumstances. The Centers for Disease Control and Prevention has encouraged health care facilities to explore novel health care delivery modes. However, many institutions may not be prepared to begin offering digital health and telehealth services. Chatbots are one digital health tool that can help evolve triage and screening processes in a scalable manner. Here, we present a decision-making and implementation framework for deploying COVID-19 screening chatbots at pediatric health care facilities.

Publisher

JMIR Publications Inc.

Subject

Public Health, Environmental and Occupational Health,Health Informatics

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