Sustainable Digitalization by Leveraging Digitainability Matrix in Supply Chain

Abstract

Digitalization, also called digital transformation, applies digital technologies and enablers to bring transparency and intelligence to operations to increase efficiency. Sustainability aims to responsibly control the impact of operations on society and the environment. Digitalization creates new opportunities and possibilities for business but also produces new challenges in sustainability. In most cases, strategies related to digitalization and sustainability operate independently and are driven by separate sub-organizations in a decentralized and sporadic manner. A digital maturity model is a valuable tool to access the current state of the supply chain and guide it toward a better state of digitalization. The digitainability matrix, also knowns as the digital sustainability matrix, serves as a collaborative method to address any potential short-term or long-term undesired effects of digital technology usage. A seamless global supply chain with sustainability at the center of all activities and adopting visibility and integration at all touch points helps organizations. Business managers should adopt green digitalization tools to improve their sustainability performance which is vital to improve an organization's triple bottom line: profit, people, and the planet.