Measuring Digital Transformation Maturity of Supply Chain

Abstract

Digital transformation signifies changes in all components and systems of the supply chain. It is also a strategic decision of the organization which, in the long run, can result in the creation of competitive advantage in the market. Digital transformation is affecting all organizations, regardless of their activity. Digital transformation of the supply chain involves the use of industry 4.0 based technologies as well as the replacement of traditional practices with new ones based on digital solutions. The implementation of digital solutions, such as artificial intelligence, IoT, cloud computing, etc., therefore, improve communication between stakeholders in the supply chain, as well as improve efficiency and effectiveness. When conducted, digital transformation must be measured by different levels of maturity. In this paper, authors research current models of measuring digital transformation maturity in supply chain and propose a new model based on identified theories and needs.