The importance of the leadership functions of a high-reliability health care organization in managing the COVID-19 pandemic in Turkey

Abstract

This study aims to demonstrate how senior leadership applies to high-reliability organizations' functions when managing the Coronavirus pandemic in healthcare organizations and extend the current research by focusing on identifying which functions are more important for the leadership when managing crises in healthcare organizations. To achieve the aim of the study, a qualitative research approach was applied with well-known statistical analyses. Descriptive statistics were applied to determine the characteristics of variables. A correlation matrix shows the relationship between variables, while explanatory factor analyses were employed to determine the reliability of the variables. Ordinary least square regression analysis was used to emphasize the relationship between the role of leadership and different functions in high reliability healthcare organizations in Turkey. It has been found that the role of leadership has a positive and significant relationship with organizational safety, organizational trust, collective mindfulness, flexibility, and communication functions. In addition, the importance of leadership in healthcare organizations will improve many functions in an effective and professional manner, which is reflected in the reduction of the spread of Coronavirus which has been found among workers and in different environments.