Abstract
AbstractThis study explored perceptions, experiences and opportunities for the occupational safety and health professional (OSHP) as a result of COVID-19. Using qualitative methods, interviews took place with OSHPs in two organisations to understand how their role developed during the pandemic. Additionally, seven focus groups were organised and met virtually, using the Zoom platform, each addressing a different topic identified by the researchers. Participants (n = 45) from 10 different countries were distributed among the focus groups. Topics were separated into four themes: impact on the workplace; the psychosocial dynamic; medical and health issues and occupational safety and health (OSH) issues. Results were subsequently divided into seven action categories and compared with the findings from the organisational interviews. Comparison pointed to an expanded role for the OSHP including business continuity, resilience and wellbeing in addition to assessing and controlling risks emerging during the pandemic. There is also the need for a means to adequately disseminate trustworthy information. Results indicated that there was no single ‘average’ role of the OSHP, demonstrating essential contributions as a member of the management team. Results also stressed that the pandemic carried three health-related co-morbidities, stress, Post-Traumatic Stress Disorder and burnout. Directions for future research included: the education of the OSHP to support a move away from compliance towards risk management; determining how mental health issues in organisations should be managed; expanded roles for OSHPs within business; and implications for professional bodies, membership institutions and academia in supporting the above-mentioned emerging roles.
Publisher
Springer Science and Business Media LLC
Subject
General Economics, Econometrics and Finance,General Psychology,General Social Sciences,General Arts and Humanities,General Business, Management and Accounting
Cited by
8 articles.
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