Using a model of the performance measures in Soft Systems Methodology (SSM) to take action: a case study in health care
Author:
Affiliation:
1. University of Warwick Coventry UK
2. Loughborough University Leicestershire UK
3. Institute for Management Research Nijmegen The Netherlands
4. University College London London UK
5. Medway Maritime Hospital Gillingham UK
Publisher
Informa UK Limited
Subject
Marketing,Management Science and Operations Research,Strategy and Management,Management Information Systems
Link
http://link.springer.com/content/pdf/10.1057/jors.2012.21.pdf
Reference23 articles.
1. Scripts for group model building
2. Expanding the framework for monitor and control in Soft Systems Methodology
3. An institutional perspective on performance measurement and management in the ‘new public sector’
4. Multidisciplinary team working, clinical networks, and chambers; opportunities to work differently in the NHS
5. Reply to Eden and Ackermann: Any future for problem structuring methods?
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