The impact of perceived social media interactivity on brand trust. The mediating role of perceived social media agility and the moderating role of brand value
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Statistics, Probability and Uncertainty,Strategy and Management,Economics, Econometrics and Finance (miscellaneous)
Link
https://link.springer.com/content/pdf/10.1057/s41270-023-00268-w.pdf
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3. Awad, N.F., and A. Ragowsky. 2008. Establishing trust in electronic commerce through online word of mouth: An examination across genders. Journal of Management Information Systems 24 (4): 101–121.
4. Barrutia, J.M., and A. Gilsanz. 2013. Electronic service quality and value: Do consumer knowledge-related resources matter? Journal of Service Research 16 (2): 231–246.
5. Bernard, Y., V. Collange, A. Ingarao, and S. Zarrouk-Karoui. 2020. Products labeled as “made in domestic country”: The brand matters. European Journal of Marketing 54 (12): 2965–2987.
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