1. Bloom, N., R. Romkes, R. Radun and J. Van Reenen (2010) ‘Why Good Practices Really Matter in Healthcare’, at:
http://www.leadingsystemsnetwork.com
/pdf/Management_ Matters.pdf, accessed 29 December 2013.
2. Clements, B., D. Doady and S. Gupta (eds.) (2012) The Economics of Public Health Care Reform in Advanced and Emerging Economies (Washington, DC: International Monetary Fund).
3. Crozier, M. (1971) The Bureaucratic Phenomenon (Chicago, IL: University of Chicago Press).
4. Dahlström, C, B. G. Geters and J. Piene (2011) ‘Steering from the Centre: Strengthening Political Control in Western Democracies’, in C. Dahlström, B. G. Geters and J. Pierre (eds.), Steering from the Centre: Strengthening Political Control in Western Democracies (Toronto, ON: University of Toronto Press), 3–26.
5. De Roodenbeke, E. (2005) ‘Purchasing Hospital Services; Key Questions for Policy Makers’, in A. S. Sreker and J. C. Langenbrunner (eds.), Spending Wisely, Buying Health Services for the Poor (Washington, DC: The World Bank), 213–34.