Criteria affecting Taiwan wealth management banks in serving high-net-worth individuals during COVID-19: a DEMATEL approach-Reference-Cited by-同舟云学术

Criteria affecting Taiwan wealth management banks in serving high-net-worth individuals during COVID-19: a DEMATEL approach

Published:2021-06-04 Issue:4 Volume:26 Page:274-294
ISSN:1363-0539
Container-title:Journal of Financial Services Marketing
language:en
Short-container-title:J Financ Serv Mark

Author:

Lin Arthur J.,Chang Hai-Yen,Huang Sun-Weng,Tzeng Gwo-Hshiung

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Finance

Link

https://link.springer.com/content/pdf/10.1057/s41264-021-00103-2.pdf

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3. Ananth, A., Prabaharan, B. and Ramesh, R. 2010. Service quality gap analysis in private sector bank: A customer perspective. https://mpra.ub.uni-muenchen.de/id/eprint/29505

4. Ang, S. 2010. A qualitative study on the challenges of private banking in Asia. The Journal of Wealth Management 12 (4): 68–77. https://doi.org/10.3905/jwm.2010.12.4.068.

5. Barroso, C., and A. Picón. 2012. Multi-dimensional analysis of perceived switching costs. Industrial Marketing Management 41 (3): 531–543. https://doi.org/10.1016/j.indmarman.2011.06.020.

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