Customer acceptability towards AI-enabled digital banking: a PLS-SEM approach
Author:
Publisher
Springer Science and Business Media LLC
Subject
Marketing,Finance
Link
https://link.springer.com/content/pdf/10.1057/s41264-023-00241-9.pdf
Reference86 articles.
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3. Adam, M., M. Wessel, and A. Benlian. 2021. AI-based chatbots in customer service and their effects on user compliance. Electronic Markets 31 (2): 427–445. https://doi.org/10.1007/s12525-020-00414-7.
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