Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model-Reference-Cited by-同舟云学术

Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model

Published:2023-01-06 Issue: Volume: Page:
ISSN:1363-0539
Container-title:Journal of Financial Services Marketing
language:en
Short-container-title:J Financ Serv Mark

Author:

Al Amin Md.^ORCID,Muzareba Abureza M.^ORCID,Chowdhury Imtiaz Uddin,Khondkar Mubina^ORCID

Funder

BSMRSTU

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Finance

Link

https://link.springer.com/content/pdf/10.1057/s41264-022-00197-2.pdf

Reference119 articles.

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2. Ahorsu, D.K., Chung-Ying. Lin, V. Imani, M. Saffari, M.D. Griffiths, and A.H. Pakpour. 2020. The fear of COVID-19 scale: Development and initial validation. International Journal of Mental Health and Addiction 1–9.

3. Aji, H.M., I. Berakon, and M.M. Husin. 2020. COVID-19 and e-wallet usage intention: A multigroup analysis between Indonesia and Malaysia. Cogent Business and Management 7(1): 1804181.

4. Al Nawayseh, M.K. 2020. FinTech in COVID-19 and Beyond: What Factors Are Affecting Customers’ Choice of FinTech Applications? Journal of Open Innovation: Technology, Market, and Complexity 6(4): 153.

5. Alalwan, A.A. 2020. Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse. International Journal of Information Management 50: 28–44.

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