Employee Commitment and Quality of Work Life – A Literature Review

Abstract

Nowadays organizations are facing high attrition rate because of abundant job opportunities in the competitive market, to retain skilled and talented workforce is the major challenge that is faced by majority of organizations. To improve retention rate organizations need to consider human factors, while designing job. These human factors include Quality of Work Life and Employee Commitment. The present review paper addresses the factors associated with components of QWL and components of Employee Commitment. From the study is identified that employee commitment has three components they are Affective, Normative, Continuance commitment and QWL is a multidimensional construct it includes job satisfaction, adequate pay, work environment, organizational culture etc, these factors affects on the employee performance, productivity, absenteeism, retention rate etc. These QWL components may affect on the commitment of employees towards the organization, it may also enhance retention rate.