Undergraduate Students’ Post-Covid-19 Experiences with E-learning Platforms at Selected Public Universities in the Ashanti Region, Ghana

Abstract

The study investigated students’ post-Covid-19 experiences with e-learning platforms among undergraduate students of public universities selected in the Ashanti region of Ghana. The study respectively drew 289 respondents from two public universities, i.e., Kwame Nkrumah University of Science and Technology (KNUST) Business School, and the Kumasi Technical University (KsTU) Business School in Ghana. Given that the population from the two public universities was fairly high, sampling had to be done. The overall population of the study was 480 students, randomly sampled from the two public universities, using the sampling ratio given by Alreck and Settle (2004). The population constituted 360 students from the Kwame Nkrumah University of Science and Technology (KNUST) Business School, and 120 from the Kumasi Technical University Business School (KsTU). The study employed questionnaires as a data collection tool. The data gathered were 289 responses out of 480 questionnaires administered; therefore, the response rate was 60.2%. The data were analysed using pie charts, bar charts, percentages, and line graphs. Findings revealed that the e-learning platforms were still useful. However, the students used them on a weekly basis in the post-Covid-19 era, unlike during the Covid-19 era, when they were used daily. All other academic activities, with the exception of examinations, are still undertaken on the e-learning platforms; however, they are being underutilised in the post-Covid-19 experience. The study recommends that universities should invest in infrastructure development to enable all academic activities, most especially examinations, to be undertaken by using e-learning platforms to curtail future challenges.