An integrated M-S-QUAL and importance-performance analysis approach for assessing service quality of mobile commerce application-Reference-Cited by-同舟云学术

An integrated M-S-QUAL and importance-performance analysis approach for assessing service quality of mobile commerce application

Published:2019 Issue: Volume: Page:
ISSN:0094-243X
Container-title:EXPLORING RESOURCES, PROCESS AND DESIGN FOR SUSTAINABLE URBAN DEVELOPMENT: Proceedings of the 5th International Conference on Engineering, Technology, and Industrial Application (ICETIA) 2018
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Author:

Ulkhaq Muhammad Mujiya,Widodo Abel Kristanto,Widhiyaningrum ,Yulianto Muhammad Faisal Afa,Gracia Maria Olivia

Publisher

AIP Publishing

Link

http://aip.scitation.org/doi/pdf/10.1063/1.5112472

Reference34 articles.

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3. R. J. Gascoyne, and K. Ozcubukcu, Corporate Internet Planning Guide: Aligning Internet Strategy with Business Goals, London: International Thomson Publishing, 1997

4. US Web, Cybernautice, and R. E. Bruner, Net Results: Web Marketing that Works, Thousand Oaks: New Riders Publishing, 1998.

5. Control and Audit of Electronic Data Interchange

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