Service Quality Assessment of Theme Park

Author:

Astari Fany1,Astari Fyna1,Kahfi Riantika Sunardi1,Ardi Fahmi1,Oki Lovena1,Ulkhaq M. Mujiya1

Affiliation:

1. Department of Industrial Engineering, Diponegoro University, Jl. Prof. Soedarto, S.H., Tembalang, Semarang, Indonesia

Publisher

ACM

Reference33 articles.

1. Themed Entertainment Association. 2018. Theme Index and Museum Index: The Global Attractions Attendance Report. Retrieved from: https://www.aecom.com/wp-content/uploads/2019/05/Theme-Index-2018-4.pdf Themed Entertainment Association. 2018. Theme Index and Museum Index: The Global Attractions Attendance Report. Retrieved from: https://www.aecom.com/wp-content/uploads/2019/05/Theme-Index-2018-4.pdf

2. Sylt C. 2018. 'Experience economy' boosts theme park spending to a record $45 billion. Retrieved from: https://www.forbes.com/sites/csylt/2018/11/04/experience-economy-boosts-theme-park-spending-to-a-record-45-billion/#370e03f629e4. Sylt C. 2018. 'Experience economy' boosts theme park spending to a record $45 billion. Retrieved from: https://www.forbes.com/sites/csylt/2018/11/04/experience-economy-boosts-theme-park-spending-to-a-record-45-billion/#370e03f629e4.

3. Hunt K. 2011. Asia's growing middle class fuels theme park booms. Retrieved from: https://www.bbc.com/news/business-14928091 Hunt K. 2011. Asia's growing middle class fuels theme park booms. Retrieved from: https://www.bbc.com/news/business-14928091

4. International Association of Amusement Parks and Attractions. 2012. Amusement park industry statistics. Retrieved from:https://www.iaapa.org/pressroom/Amusement_Park_%20Industry_Statistics.asp. International Association of Amusement Parks and Attractions. 2012. Amusement park industry statistics. Retrieved from:https://www.iaapa.org/pressroom/Amusement_Park_%20Industry_Statistics.asp.

5. Anisa D. F. 2019. Indonesia prepares new strategy to meet 2019 tourist arrival target. Retrieved from: https://jakartaglobe.id/context/indonesia-misses-tourists-arrival-targets-set-up-new-strategy-to-capture-higher-targets-this-year/. Anisa D. F. 2019. Indonesia prepares new strategy to meet 2019 tourist arrival target. Retrieved from: https://jakartaglobe.id/context/indonesia-misses-tourists-arrival-targets-set-up-new-strategy-to-capture-higher-targets-this-year/.

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