ICT and academic transformation in universities

Abstract

The Covid-19 pandemic transformed the way people interact, necessitating the global adoption of Information and Communication Technologies (ICT) as both established and emerging resources. Although the University of La Guajira had been integrating face-to-face and virtual modalities, resistance was identified among the teaching staff. This research aimed to clarify the role of teachers in the use of these technologies within teaching and learning processes, employing a quantitative, descriptive approach and a non-experimental field design. The study population consisted of 1,062 students, and the sample included 282 students. Data collection was conducted via a Likert scale questionnaire, which obtained a reliability of 0.859 through Cronbach's Alpha. The study concluded that teachers demonstrate command of technology, utilize basic support equipment, and provide procedural support through explanations, collaboration, guidance, and motivation to enhance performance in accordance with the individual needs of each student.